Over 30 news outlets and publications have cited our research and data, and approximately 150,000 active users use our free platform and tools each month.īot Sentinel is a crowdfunded project, and if you want to help us continue our mission of making social media platforms safer, please consider contributing today.ĭonorbox accepts all major credit cards, PayPal, and bank transfers. The platform we provide also allows journalists and other experts to conduct their own research using the free tools and data we offer. Our free platform and tools help expose ongoing threats while helping to protect our users from targeted attacks. Bot Sentinel doesn’t just classify automated accounts aka bad bots, we developed Bot Sentinel to classify several types of accounts including accounts operated by human beings. In other words, we use a good "bot" to help identify and guard against inauthentic accounts and toxic trolls. The name Bot Sentinel means autonomous guard. Our mission is to detect, analyze, and effectively expose threats using machine learning/artificial intelligence, HUMINT (Human Intelligence), and other various methods and technologies. Bot Sentinel is a research firm comprising data scientists, machine learning engineers, and researchers specializing in identifying and understanding disinformation and targeted attacks on social media platforms. In 2018, we launched Bot Sentinel to help people identify inauthentic accounts and toxic trolls. They're trying their best to make it look like they don't have a problem."Īre you a Twitter employee or someone with insight to share? Contact Kali Hays at on secure messaging app Signal at 94, or through Twitter DM at Reach out using a non-work device.We need your help making social media platforms safer. "Usually, Twitter takes action when we do a report like that," Bouzy added. Most of those accounts tend to be spam or bot accounts.īut there are many more accounts Bot Sentinel has classified as inauthentic, like those it found in a recent report on activity around Amber Heard, that Twitter has taken no action on, Bouzy said. He estimates the platform is likely 12% to 15% bots at any given time, something he said publicly the first time in May, based on Bot Sentinel's daily analysis of the platform and the number of accounts it suspends and deactivates. Bot Sentinel's tracking of suspended and deactivated accounts, along with problematic Twitter accounts generally, frequently includes bot accounts.īouzy, who admits he is "no fan" of Musk, thinks that Twitter's bot claims are likely incorrect.
Such accounts are typically automated, with dozens or even hundreds operating at a time from a single source looking to promote scams or sometimes fake information. Musk is currently attempting to get even more private information from Twitter, through confidential filings in the ongoing lawsuit, in an effort to prove the company was dishonest about the depth of its bot problem, which could get him out of the acquisition deal. He's accusing Twitter of fraud and saying he has the right to back out of the deal because the platform hosts far more bots than it claims. Musk has made "bots" a key issue in the case. "For us to deactivate or rip that out like they're saying we have to, it's not a simple thing and they know that."īouzy suspects that this sudden change from Twitter may have something to do with its lawsuit against Elon Musk, trying to force the billionaire to complete his $44 billion acquisition of the platform. "The suspended and deactivated accounts feature is a core part of what we do and has been from day one," Bouzy said.
A company representative could not be immediately reached for comment. The company did not say anything about how its API policy has changed in the violation notice, seen by Insider. Bot Sentinel has been doing this for years, utilizing Twitter's API and making its findings publicly available, and Bouzy says the platform has seen and even praised this work. Now, Twitter is taking issue with Bot Sentinel's tracking and logging of deactivated and suspended accounts, according to the violation email Bouzy received. Twitter liked its "usefulness" and wanted to "learn from it," according to emails and messages from the company seen by Insider. The platform has asked Bot Sentinel to test features and partner with it on launches. Since starting Bot Sentinel, Bouzy said he's maintained a friendly relationship with Twitter. An API, or application programming interface, allows one platform or tool access to another's internal information. Bouzy on Monday received a boilerplate "policy violation notice" from Twitter, saying his tool had two weeks to comply or its access to Twitter's developer API would be revoked.
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